Welcome to your Kentucky River Foothills Development Council's Appointment Scheduler

*IN-PERSON APPOINTMENTS ONLY* 

Effective January 9, 2023 the LIHEAP Crisis Program will begin. We can provide service for electric, natural gas, kerosene, propane, wood and coal.   All of our Outreach Offices are now providing in person services, however it is required that you make an appointment.   We do not want to overcrowd our lobbies.  At the date and time of your appointment, please arrive with all your documents.

Currently all LIHEAP offices are doing in-person appointments only.

List of Docs to Provide

Failure to bring all required documentation to your appointment will require you to make a new appointment. We require the below documents:

• Social Security card(s) or official documentation with social security numbers for everyone living in the household
• Disconnect notice or eviction notice if heating expenses are included in the rent. If you participate in the Pre-Pay Electric Program, please present the statement from the utility company that you are within 10 days of running out of service, including account number and address.
• You must be within 10 days of running out of your bulk fuel source (kerosene, propane and wood).
• Proof of household income from the previous month including these examples:
  • Check stubs (MUST have all check stubs showing pay dates and gross income for the calendar month prior to your appointment date and verification that you did not receive the maximum number of checks issued by your employer)
  • OR, Current SSI/Social Security Award letter or Current Food Stamp Award letter
  • OR, Unemployment Check Stubs
• Examples of items which cannot be accepted are previous LIHEAP applications, bank statements, copies of benefit checks, and 1099 tax forms. We cannot accept Medical Coverage Letters as proof of other income.

Please note after reviewing your documents we may request additional information to complete your application.